Support & Help

You open the support window via the icons at the top left of the game. There you will find:

• Vote 4 Us: your referral link for friends and voting for SpaceInvasion – both earn you Urplasma (Invite friends). This section is not available in the Steam version.
• Bonus Code: redeem codes from promotions (Bonus Codes).
• Support: create and answer tickets to the team.
• Feedback: send ideas and suggestions for improvement to the team.
• SI2 Board: the forum with announcements, a help section and the community.
• SpaceInvasion 2 Wiki: opens this wiki. Many windows also have a ? that takes you straight to the matching page.

Creating a support ticket

Choose the matching category when you create a ticket – that way your request goes straight to the right people:

• A problem with a player or the game
• You found a bug
• A question or problem with the shop or Urplasma
• A general question
• Registering an action, such as recycling help or a joint alien interception

Give your ticket a meaningful title and describe your request in up to 5,000 characters: what happened, when and on which planet? In the ticket list you can see the status (open, waiting to be processed, closed), reply and reopen a closed ticket.